The Best Phone Systems for Small Businesses
A business phone system: What Is It?
A multiline phone system for a business includes features like call recording, voicemail that can be sent as an email, ring groups that let you call several employees at once, unlimited calling, automated menus, and voicemail. Business phone system types include Voice over Internet Protocol (VoIP), Private Branch Exchange (PBX), and Key System Unit (KSU). The best phone systems for small businesses make use of VoIP technology, which enables you to power the entire system entirely off of your business’s internet connection.
Best Business Phone Systems of 2023
- RingCentral MVP: Best Business Phone System for Collaboration
- Nextiva: The top business phone system for multi-location retail and healthcare
- Ooma: The top small business phone system is Ooma
- Zoom: The ideal business phone system for video conferencing
- Vonage: The best business phone system for customization and APIs
- Dialpad: Voice Intelligence’s Best Business Phone System
- GoTo Connect: The Best Business Phone System for Remote Teams
- Grasshopper: Best Business Phone System for Virtual Phone System
- 8×8: The Best Business Phone System for Global Companies
- net2phone: Best Business Phone System for Growing Businesses: net2phone
- Windstream: Best Business Phone System for Midsize Businesses: Kinetic Business
- Modern cloud-based phone systems enable businesses to access unified communications platforms via any internet-connected device.
- Most businesses that provide cloud-based phone services offer HD audio and video communications with uptimes of 99.999 percent, and occasionally 100%.
- Your current CRM software and productivity tools will work seamlessly with the best business phone systems.
Modern business settings increasingly require the use of voice over internet protocol (VoIP) phone systems because they act as central hubs that synchronize voice, chat, and video communications. Due to their sophisticated features, accessibility, and affordability, these cloud-based phone systems have largely replaced traditional landlines in business settings. The majority of business phone service providers offer standard features like a phone number, voicemail, call forwarding, and unlimited international and domestic calls. However, there are a wide range of services, some of which boast cutting-edge capabilities that employ artificial intelligence (AI) to instantly prepare and send meeting summaries with action items following each call. There is a system designed to meet your needs, whether you run a small business that only speaks to a few customers a week or a large company with a sales team that spends the majority of the day on the phone.
